Forgot Password

Hold your student ID card or passport next to your face and take a live photo, then choose a new password. An admin will compare the photo with your university record and switch your password on.

If your photo does not clearly show you holding your student ID card or passport, your request will not be reviewed.
Captured photo
Example photo holding an ID card
  • At least 8 characters
  • Upper- and lowercase letters
  • At least one number
  • Does not contain your username
Passwords do not match.
Take the photo first.

Your new password is stored encrypted only until an admin reviews the request, then it is deleted.

Back to sign in